Service Packages
Here are some of the services we offer:
Essential Operations Support
$500/month
~10 hours/month
Foundational operational support that maintains stability, financial consistency, and dependable follow-through once core systems and workflows are established.
This is the starting level for most IPS clients and focuses on keeping essential administrative and financial processes running smoothly without adding internal complexity.
Includes:
• Financial administration continuity (invoicing, payment tracking, monthly summaries)
• Maintaining existing QuickBooks structures and reporting formats
• Monitoring and routing low-volume admin inboxes
• Membership and contact list support within existing systems
• Monthly newsletter formatting and distribution (using established templates)
• Light digital asset or archive maintenance
• Ongoing coordination with board or leadership roles
• Calendar coordination and scheduling support where applicable
Best fit if you:
• Have defined roles, priorities, or workflows
• Want consistency and follow-through more than active change
• Average ~10 hours/month of operational support
• Need dependable maintenance of existing systems
Operations Plus
$650-750/month
~12-15 hours/month
(Offered selectively)
Expanded, hands-on operational support across multiple areas for organizations or professionals experiencing growth, transition, or increased coordination needs.
This tier moves beyond maintenance into deeper operational involvement while maintaining clear scope, accountability, and structure.
May include:
• Expanded financial administration and reporting depth
• Increased coordination across board or committee roles
• Temporary coverage for transitioning or unfilled positions
• Additional meeting participation for alignment and follow-through
• Process documentation, cleanup, or workflow refinement
Appropriate when:
• Ongoing needs consistently exceed 10 hours/month
• Operational complexity or coordination has increased
• There is a defined operational reason for expanded support
• Priorities and scope are agreed in advance
Essential Operations Support
$1,100/month
~25 hours/month
Embedded operational leadership and comprehensive administrative depth for organizations or professionals who rely on IPS across multiple functional areas.
This tier is appropriate when membership, finance, communications, events, and board coordination all require active, continuous support.
Includes:
• Full membership administration (renewals, reporting, communications)
• Board and committee support (meeting logistics, minutes, follow-ups)
• Event coordination (virtual or in-person)
• CRM and database management
• Newsletter coordination and website content updates
• Financial administration and reconciliations
• Priority response and flexible scheduling
• Executive-level coordination across calendar, priorities, and communications
Best fit if you:
• IPS functions as an ongoing operational partner
• Multiple systems require continuous management
• Leadership or primary decision-makers rely on IPS
• Work regularly spans 20–25 hours/month
Custom Support Plans
Tailored solutions are available for organizations additional services or specialized project-based assistance. Custom rates start at $44/hour depending on scope and duration.
Examples of optional Add-Ons:
Any questions?
Take a look at our FAQ!
F.A.Q.
Frequently Asked Questions
IPS supports member-based organizations, nonprofits, associations, and professionals, including speakers and independent leaders, who value consistency, organization, and experienced operational or executive support. Clients typically have clear goals and prefer structured, ongoing support rather than ad hoc task assistance.
Yes, in select cases — particularly professional speakers or independent leaders whose needs align with IPS’s structured, operations-focused approach. IPS is not a general task-based VA service, so fit depends on scope, workflow, and expectations rather than organization size.
Support is provided through structured monthly retainers that reflect the level of operational or executive involvement required. Most clients begin with Essential Operations Support (~10 hours/month). Scope is adjusted only when needs consistently exceed that level.
Most tasks are completed within 12–36 business hours (9am–5pm Eastern). Urgent matters can be flagged via agreed communication channels and are handled as priorities when appropriate.
If ongoing needs regularly exceed your current package, IPS may recommend moving to a higher tier (such as Operations Plus or Strategic Operations Support). Scope adjustments are made intentionally rather than allowing informal scope creep. Additional hours are added only with approval.
No. IPS works best with clients who value independent execution with clear direction. Initial onboarding and alignment are collaborative, but ongoing micromanagement is neither required nor expected.
IPS offers select project-based or short-term operational and executive support when scope is clearly defined in advance. These engagements may be billed hourly or by defined project scope and are typically offered to existing clients or by referral.
IPS does not provide open-ended hourly administrative support outside defined projects or retainers.
Board and meeting participation is included only in higher-tier packages or defined project scope where operational support requires it. For professional clients, this may translate to meeting coordination, documentation, or executive-level support as needed within scope.